Sony’s PS3 console that got a software update last week has apparently causing issues to many PS3 owners. Sony’s Playstation forum is bombarded with users reporting about corrupting their hard drives after the update.
However, Sony says the problem is not due to the software update but it’s because users updated their consoles without upgrading their hard drives. To resolve this issue, Sony recommends users to first upgrade their hard drives first and then update to the latest firmware.
“We apologize for any inconvenience you are experiencing with upgrading Internal Hard Disc Drive (for PlayStation3) on your PlayStation(R)3 computer entertainment system.
The information available to our Consumer Services Department does not suggest that this is a problem PlayStation(R) owners are likely to experience when upgrading the HDD with 3.41update. Sony Computer Entertainment America (SCEA) strongly supports the quality of its products and backs them with full confidence.
We ask that you update the previous HDD first to see if the update will go through. Then update from the thumb drive that is formatted in FAT 32 and has the 3.41 update downloaded.”