While one CEO reckons Blackberry Storm to be a small netbook, another one says faulty software is a part and parcel of complex phones, including their Storm.
In an interview with WSJ, RIM’s CEO Jim Balsillie confessed that software glitches in the Storm are part of the “new reality” of large volume production of phones and everyone must accept it. He even said that missing October debut was very crucial and the November deadline was met “by the skin of their teeth” to have sufficient sales just in time before the holidays.
Storm was launched in US on November 21 and since then many users were unhappy with how the device performed. Some issues were addressed in a firmware update in December but many are still missing, like a full QWERTY keypad in portrait mode, which RIM claims to fulfill in future releases.
According to a source, RIM has sold around half a million Storm units since its November launch. It’s quite good as per RIM’s standards but quite underwhelming when you compare it with iPhone 3G, which sold more than 2.4M units in the first quarter of its launch.
[WSJ via MobileBurn]
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