RIM co-CEO apologizes for network outages
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Research in Motion’s co-CEO Mike Lazaridis formally apologized for the global BlackBerry service outage this week. Lazardinis acknowledged the fact that their service levels weren’t at par with the set standard and are continuously working to bring back to normal.
As far as regions like Europe, Middle East and India are concerned, service level is back to normal but status for other regions is still unknown.
Now let’s hope RIM gives a credit to BlackBerry users as a goodwill gesture.
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Nov 17th, 2011 at 7:44 pm
Don’t blame anyone of the CoCEO, they may want the company better,
but can’t reach the target because of the enterprise culture, like
I said 3 years ago, RIM is old before really grow up.
Strange culture in RIM, and this culture generate self-destroy
political environment.
In RIM if a new hired person figure out major problem and introduce
efficient approach, both manager and his buddy group member will proof
their wrong approach works. just like someone point out driving a car
is right way, pushing a car is wrong way, then both manager and his
buddy group member will hate you, and proof that 3 person can also
move the car by pushing it. cheating email will be sent to some vice
president, saying like: see, the car moving, pushing a car is a natural
part of the process.
It is very strange company culture and strange company political
environment, it promote stealing and cheating skill. RIM’s management
may be a typical instance in MBA course.
This culture deny or steal hardworking team members’ contribution/
innovation, generate strange political environment, destroy RIM.
July 7th 2008 when I start to work in RIM ID group, I found RIM’s
CAD skill in ID group is still in low efficient level of 10 years ago,
like ID changes can’t be regenerated in mechanical part, so I point
out the problem and introduce efficient topdown process, to make
sure top level adjustment will always be regenerated in down level.
But the RIM’s CAD experts wrote email to 3 VPs and successfully make
them believe that—–whenever top level adjust, continuously and
manually audit in down level is a natural part, means low efficient
is a natural part in every RIM’s device design program.
They abuse their power layoff the only driver, and use 3 person
pushing the car, “continuously and manually audit in down level
as a natural part”.
“continuously and manually audit in down level” is the mark of not
qualified for the position, but in RIM, strange thing happened, why
RIM low efficient, so don’t blame CEO, the Co-CEO are innocent.